Current Residents Resources
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- Welcome Guide
- Using the Tenant Web Access Portal
- Download the rmResident App
- Making Payments
- Moving In
- Utilities – Guidelines & FAQs
- FAQs- Rent/Fees
- The Dos and Don’ts of Personalizing Your Rental Property
- Maintenance Issues to Avoid – Save Your Security Deposit!
- Submitting a Maintenance Request – What You Need to Know
- Tips & Tricks for Matchbox Tenants – “How Tos”
- Local Transit Schedule
- Changing Lease Terms
- FAQs – Moving Out & Security Deposits
Menu
Download the rmResident App
The rmResident app lets you quickly pay rent, view your payment history, submit maintenance requests, check on pending work orders, and more.
Get started:
- Download the app using the links below
- When prompted, enter the company code CBCI to connect to Matchbox.
- Log in using your resident portal credentials (the same email and password you established when you applied). Guarantors log in with your own credentials, not your student’s.


