How do I turn on utilities?
The resident is responsible for placing all utilities in their name and pay all utility bills due for services to the premises for which resident is responsible (unless otherwise agreed to in the lease). At the termination of the lease, the resident is responsible for having all utilities services disconnected. If you are a JMU student, we recommend contacting JMU’s Utility Deposit Assistance Program PRIOR to contacting utility companies. Most utility providers will only put an account in one person’s name. Please work this out with your roommates.
What is JMU’s Utility Deposit Assistance Program?
UDAP is a JMU sponsored program in partnership with utility companies to allow students utility connection WITHOUT paying the varying deposit amounts of $350 for water/sewer, $200 for gas, or up to $600 for electric.
With the purchase of a UDAP contract, deposit fees for connecting water, gas, and electricity are eliminated. The amount limits are as follows:
Gas: Up to $500; Electric: Up to $350 with Harrisonburg Electric Commission and Up to $600 with Shenandoah Valley Electric Cooperative; Water: Up to $350.
To be eligible to purchase a UDAP contract:
- You must be enrolled as a full-time, degree-seeking, currently active JMU student.
- You must have no financial holds on your JMU account.
- You must be a student living off campus.
- You must have a JMU Email.
JMU UDAP Contract Renewals
UDAP (Utility Deposit Assistance Program) contracts expire each year on July 31, 20XX. Upon expiration, UTILITIES WILL BE DISCONNECTED without a renewal being provided.
Steps to take:
- Contact JMU to renew your UDAP contract or to verify qualification; you may renew online at https://login.jmu.edu
- Once renewed, call or email the utilities companies with your new UDAP contract number and address.
- If you are a senior and/or no longer qualify for a UDAP contract with JMU and require utility services after July 31, 20XX please contact the appropriate departments to place a deposit to continue services.
UDAP EXPIRING ON JULY 31 DOES NOT CLOSE YOUR ACCOUNT; ONLY SUBJECT TO AN INTERRUPTION OF SERVICES.
UDAP has no authority to connect or disconnect your utilities. When you move out, be sure to call your utility companies and disconnect services in your name.
For questions or concerns please contact the Utilities Deposit Assistance Program:
285 Warren Service Drive
Room 205 H-L
Harrisonburg, Virginia 22807
Can I turn off my utilities if I move out early?
Per your lease, you are required to have your utilities on from the lease start date through the lease end date.
Can I turn off my heat during winter break to save money?
You can save money by turning your heat down to 55 degrees and opening your cabinet doors around your bathroom and kitchen plumbing. Do not ever turn your heat off; as this can cause your pipes to freeze and in the end—will not save you money but could cost you thousands of dollars in damage.
Utility Company Resources
**Please note that utility providers will vary between properties. Contact your Property Manager to confirm your provider.
Harrisonburg Electric Commission
Telephone: (540) 434-5361
Telephone: (866) 366-4357
Shenandoah Valley Electric Cooperative
Telephone: (540) 434-2200
WATER & SEWER
Harrisonburg Water & Sewer
Telephone: (540) 434-9959
Rockingham Co. Public Works
Telephone: (540) 564-3020
Staunton Public Works
Telephone: (540) 332-3892
Utility Billing Service
Telephone: (800) 366-0206
Telephone: (800) 543-8911
TV & INTERNET
Telephone: (888) 266-2278
Telephone: (855) 638-2855
Access Media 3
Telephone: (866) 263-0858
High Speed Link
Telephone: (540) 437-0195
Telephone: (800) 483-4000
Harrisonburg Recycling Dept.
Telephone: (540) 434-5928
Telephone: (540) 434-8888
Telephone: (540) 434-4321
Quarles Petroleum Inc
Telephone: (540) 434-3434
First Choice Towing
Address: 20 W Washington St. | Harrisonburg, Va 22802
Telephone: (540) 478-4869