Careers

Thank you for your interest in a career with Matchbox Realty!

When you become employed at Matchbox Realty, you are joining a hard-working team dedicated to ensuring every owner, client, tenant, customer and vendor has a superior and memorable experience. We measure our success by being able to help those that have given us the opportunity to serve them. Relationships are not built on one transaction or one experience and neither is our business.

Matchbox’s size and tight-knit team enable the company to go above and beyond for its customers, partners and tenants. Whether it’s providing education for tenants or personal consultations for management and commercial clients – Matchbox delivers caring, responsive service that can only be found with a local company deeply rooted in the community.

We encourage you to explore our employment opportunities below, as well as what we offer our team members. Don’t see a current opening that matches your search? No problem! We are always looking for potential hires and welcome your application.

To submit a General Employment Application, click here. We also welcome any questions you might have regarding a career with us! Contact information for Human Resources can be found at the bottom of this page.

What We Offer

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • Retirement
  • Paid-Time-Off
  • Holiday Pay

Matchbox embraces a team-oriented culture in which employees have the opportunity to grow and advance.  This is reflected in the long tenure of  many employees.

Current Job Openings

Assistant Portfolio Manager – Full Time

Duties:

  • Assist Portfolio Manager
  • Assist in the planning and management of scheduling, and coordinating of general maintenance, major repairs, and remodeling or construction projects residential properties.
  • Conduct inspection (QI, Turnover, Winter, 30/60/90, Exterior, etc)
  • Maintain records of property availability.
  • Assist in investigating complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Leasing
    • Market vacant space to prospective tenants through advertising, or other methods.
    • Meet with prospective tenants to show properties
    • Prepare forms (leases, addendums, etc)
    • Assist with lease signings
    • Collect and compile required documents
    • Enter lease and tenant data into database
  • Participate in seasonal turnover
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Monitoring and Controlling Resources
  • Documenting/Recording Information
  • Updating and Using Relevant Knowledge
  • Communicate information to customers to promote products, services, or programs.
  • Confer with organizational members to accomplish work activities.
  • Comply with VRLTA, Local ordinances, and applicable zoning laws.
  • Assist Front Desk

Requirements:

  • Required:
    • Years of Experience: 2-5 in clerical and/or sales
    • Obtain Virginia Real Estate Salesperson licensing within 6 months of starting position
  • Preferred:
    • Education: Some College
    To apply for this position, CLICK HERE!

Residential Assistant – Part Time (including up to 3 weekends per month)

Duties:

  • Promptly greet visitors and provide stellar Customer Service
    • Respond to all inquiries within the day.
    • Present yourself in a manner that is welcoming to incoming visitors, guests, prospects, vendors, owners, co-workers.
    • Open office, model, and lounge daily.
  • Display marketing signs at the sidewalk and road.
    • Maintain a neat and tidy facility appearance.
    • Ensure the office, model, lounge, fitness center, public restrooms and exterior areas are neat and clean.
    • Sweep, vacuum, clean glass, sanitize, etc.
    • Restock items as needed
    • Restock and clean coffee station in lounge, as needed.
    • Empty trash
  • Restock “swag” items and marketing materials
  • Greet Customers, Prospects, Clients and Vendors and provide excellent customer service.
  • Answer phones and relay information on the community and units to prospective residents.  Must be able to answer questions by looking for appropriate information in Rent Manager.  Transfer calls to other residential staff as appropriate.
  • Take prospective residents on tour of model and community.
  • Sign out/give out parking permits and keys. Maintain appropriate paperwork for these items.
  • Check drop box.  Restock key return envelopes and pens, as necessary. Process items in drop box.
  • Assist with inspections and Quality Inspections as directed by Portfolio Manager.
  • Help with “check in” of new residents.
  • Reset combination code on lockers, stock with appropriate items.  Notify resident of locker number, combination, and pickup time.
  • Contact residents who have mail in the office.
  • Clerical Duties
    • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
    • Compute, record, and proofread data and other information, such as records or reports.
    • Review files, records, and other documents to obtain information to respond to requests.

Requirements:

  • Preferred:
    • Tech Savvy
    • Excellent communication skills
    • Quick learner
    • Adapts quickly to change
    • Some College
    • Hours:  Must be available Tues, Thur, Sat and Sun
    • Clerical or Property Management Experience-1-3 years
    To apply for this position, CLICK HERE!

There are currently no job openings for this category. Please check back often for updates.

There are currently no job openings for this category. Please check back often for updates.

There are currently no job openings for this category. Please check back often for updates.

Accounts Receivable Coordinator – Full Time

The Accounts Receivable Coordinator is responsible for the charging, receipt and accounting of funds being paid to the organization.  Additionally, the Accounts Receivable Coordinator is responsible for processing/researching delinquencies and the deposit and withdrawal of security deposits.

Essential Responsibilities & Functions:

  • Process Accounts Receivable
    • Records and reconciles daily cash deposit receipt batches to daily bank statements
    • Applies tenant payments to ledgers
    • Make adjustments to tenant accounts as needed
    • Processes rent-stabilized/controlled tenant rent checks
    • Processes miscellaneous charge-backs and check requests
    • Reviews and approves work such as tenant credit memos, non-recurring tenant billings and questionable cash receipts
  • Track, process, and send notifications on delinquencies
    • Reviews accounts receivable agings for delinquencies, cash applications and prepaid rent application.
    • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
    • Locate and monitor overdue accounts
    • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
    • Advise customers of necessary actions and strategies for debt repayment.
  • Correspond with tenants and attorneys
    • Answers tenant inquiries about billing, security deposits, and other accounting related matters
    • Turn over account records to attorneys when customers fail to respond to collection attempts.
  • Security Deposits
    • Deposits and withdraws security deposit checks
    • Prepares security deposit refund invoices
    • Prepares and tracks security deposit refund correspondence
  • Analyze leases, payments, data, etc
    • Reconcile monthly security deposit general ledgers and bank statements
    • Reconcile monthly rent/vacancy schedules to the general ledger
  • Conduct the Rent Relief Program
  • Post tenant charges
    • Reviews and approves work such as tenant credit memos, non-recurring tenant billings and questionable cash receipts
  • Compiles correspondence, refund checks, proof of mailing and other documents to upload to tenant drive for company records
  • Researches and answers Property Managers’ questions regarding tenant statements.
  • Prepares tenant account analysis and reconciliations when tenants dispute charges to their accounts.
  • Coordinate with property manager to ensure compliance
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Requirements:

  • Education/Experience:
    • Bachelor’s degree in Accounting or equivalent vocational/technical training (preferred)
    • 3-5 years’ previous experience in AR (required)
    • Experience in the real estate industry (preferred)
    • Strong communication and customer service skills
    • Excellent problem-solving skills
    • Ability to utilize word processing, spreadsheet and accounting software systems

     

    To apply for this position, CLICK HERE!

There are currently no job openings for this category. Please check back often for updates.

HVAC Technician – Full Time

Duties:

  • Install, service, or repair heating and air conditioning systems in residences or commercial establishments.
  • Test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution.
  • Test electrical circuits or components for continuity, using electrical test equipment.
  •  Repair or replace defective equipment, components, or wiring.
  • Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
  •  Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants.
  • Install, connect, or adjust thermostats, humidistats, or timers.
  • Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit.
  • Study blueprints, design specifications, or manufacturers’ recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components.
  • Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.
  • Install auxiliary components to heating or cooling equipment, such as expansion or discharge valves, air ducts, pipes, blowers, dampers, flues, or stokers.
  • Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician’s hand tools.
  • Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
  • Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.
  • Install and test automatic, programmable, or wireless thermostats in residential or commercial buildings to minimize energy usage for heating or cooling.
  • Adjust system controls to settings recommended by manufacturer to balance system.
  • Provide general, preventative, and emergency maintenance to residential and commercial properties as needed.

Requirements:

  • High school diploma or GED
  • Successful completion of HVAC Training (preferred)
  • Years of Experience:  3-5 in HVAC field
  • Valid Driver’s license and meet company driving requirements
  • CFC Certification
  •  Advanced knowledge of HVAC
  • Understanding of advanced principles of air conditioning, refrigeration and heating.
  • Working knowledge of boiler systems.
  • Proficient in balancing air and water treatment systems in line with HVAC protocols.
  • Basic knowledge and experience in electrical systems, carpentry, plumbing and maintenance
  • Experience using hand tools, electrical tools, and various constructions equipment
  • Ability to read technical manuals and drawings
  • Customer and Personal Service
  • Very good communication and interpersonal skills
    To apply for this position, CLICK HERE!

There are currently no job openings for this category. Please check back often for updates.

Human Resources

If you have questions regarding current openings, benefits, our application, or our company culture, we welcome you to reach out to our Director of Human Resources, Cara Major. She can be reached at: Cara@MatchboxRealty.com, or by calling (540) 434-5150 ext. 118.

Employment Verifications can be faxed to 540-434-3634 or emailed to Cara@MatchboxRealty.com.