Careers

Thank you for your interest in a career with Matchbox Realty!

When you become employed at Matchbox Realty, you are joining a hard-working team dedicated to ensuring every owner, client, tenant, customer and vendor has a superior and memorable experience. We measure our success by being able to help those that have given us the opportunity to serve them. Relationships are not built on one transaction or one experience and neither is our business.

Matchbox’s size and tight-knit team enable the company to go above and beyond for its customers, partners and tenants. Whether it’s providing education for tenants or personal consultations for management and commercial clients – Matchbox delivers caring, responsive service that can only be found with a local company deeply rooted in the community.

We encourage you to explore our employment opportunities below, as well as what we offer our team members. Don’t see a current opening that matches your search? No problem! We are always looking for potential hires and welcome your application.

To submit a General Employment Application, click here. We also welcome any questions you might have regarding a career with us! Contact information for Human Resources can be found at the bottom of this page.

What We Offer

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • Retirement
  • Paid-Time-Off
  • Holiday Pay

Matchbox embraces a team-oriented culture in which employees have the opportunity to grow and advance.  This is reflected in the long tenure of  many employees.

Current Job Openings

Leasing Manager – Full Time

Description:

Executes all leasing related activities for Campus View Apartments. This includes everything from inception to close including prospecting, showings, negotiations, documentation, coordination and administration for the various aspects of the leasing process.

Acts as an initial ambassador between the public, their residents of the apartment community and the community management team. This individual is responsible for providing exception service to community residents and internal team members. They must provide the community with value and quality by assessing the needs of clients they are assisting and providing a solution that not only coincides with the goals of the community but is beneficial for all
concerned parties.

Duties:

  • Market vacant space to prospective tenants through marketing department, advertising, or other methods.
    • Responsible to conduct out-reach marketing at least once per week.
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas, the community and amenities.
    • Prospecting with potential tenants through repetitive follow-ups
  • Develop full knowledge of application information required, screening processes and policies regarding rentals.
  • Completes lease form or agreement and collects rental deposit.
    • Maintains thorough knowledge of lease terms, specifications and all community policies.
  • Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
  • Responsible for “shopping” competitive properties.
    • Remain fully informed of current rental rates, sizes, locations and all amenities of property.
  • Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
  • Develop and maintain an on-going resident retention program
  • Responsible to play an active role in the renewal process.
  • Responsible for proper maintenance of all resident and property files.
  • Responsible for maintaining and updating Prospect Log Book.
  • Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
  • Courteous, efficient hand-off of resident requests and complaints to the appropriate person.
  • Responsible for maintaining a professional appearance and attitude at all times.
  • Responsible for seeking educational opportunities and self-improvement for personal growth and development.
  • Participate in planned resident activities.
  • Maintain meticulous records of all resident that are moving in and moving out, along with the lease start and end dates.
  • Record Keeping/Finances:
    • Efficient and timely processing of all required administrative forms, reports and related information.
    • Maintain operational records.
      • Ex: sales, rental or usage activity, maintenance and operating costs, or property availability
    • Prepare financial detailed documents including financial reports and budgets for properties.
      • Analyze financial records to improve budgeting or planning
  • Communication/Customer Service:
    • Communicate effectively with Supervisors, Peers, Customers, or Subordinates
    • Provide superior customer service including prompt phone calls and emails (within 24 hours)
    • Communicate CVA and organizational information to customers or other stakeholders.
    • Follow timeline to send out pertinent documents at various times of the year to tenants, owners, and shareholders
  • Perform on occasion manual service or maintenance tasks.
  • Comply with VRLTA, Local ordinances, and applicable zoning laws.
  • Assist with Property Management occasionally as needed
  • Portfolios are subject to change based on management decisions.

Requirements:

  • Sales Experience (required)
  • Years of Experience: 2-5 years leasing experience at high volume properties (preferred)
  • Education: Some College (preferred)
  • Valid Driver’s license and meet company driving requirements
  • Virginia Real Estate License
    To apply for this position, CLICK HERE!

 

There are currently no job openings for this category. Please check back often for updates.

There are currently no job openings for this category. Please check back often for updates.

There are currently no job openings for this category. Please check back often for updates.

Collections Manager – Full Time

Description:

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include preparing statements for customers; follow up on delinquent accounts; initiating eviction proceedings; and keeping records of collection and status of accounts.

Duties:

  • Monitoring tenant accounts receivable balances throughout the month
  • Researches, develops, and facilitates collection procedures according to company polices.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Encourage customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
  • Processes SDRFs after move-out.
  • Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Prepares evidence and represents Matchbox for court hearings
    • Work with property managers to prepare documentation

Requirements:

  • College degree or a minimum of two years of experience in collections, bookkeeping, accounts receivable or accounts payable
  • Strong attention to detail and a commitment to excellence
  • Professional presentation and superior written and verbal communication skills
  • Exceptional organizational, multi-tasking and problem-solving skills
    To apply for this position, CLICK HERE!

There are currently no job openings for this category. Please check back often for updates.

HVAC Technician – Full Time

Duties:

  • Install, service, or repair heating and air conditioning systems in residences or commercial establishments.
  • Test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution.
  • Test electrical circuits or components for continuity, using electrical test equipment.
  •  Repair or replace defective equipment, components, or wiring.
  • Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
  •  Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants.
  • Install, connect, or adjust thermostats, humidistats, or timers.
  • Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit.
  • Study blueprints, design specifications, or manufacturers’ recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components.
  • Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.
  • Install auxiliary components to heating or cooling equipment, such as expansion or discharge valves, air ducts, pipes, blowers, dampers, flues, or stokers.
  • Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician’s hand tools.
  • Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
  • Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.
  • Install and test automatic, programmable, or wireless thermostats in residential or commercial buildings to minimize energy usage for heating or cooling.
  • Adjust system controls to settings recommended by manufacturer to balance system.
  • Provide general, preventative, and emergency maintenance to residential and commercial properties as needed.

Requirements:

  • High school diploma or GED
  • Successful completion of HVAC Training (preferred)
  • Years of Experience:  3-5 in HVAC field
  • Valid Driver’s license and meet company driving requirements
  • CFC Certification
  •  Advanced knowledge of HVAC
  • Understanding of advanced principles of air conditioning, refrigeration and heating.
  • Working knowledge of boiler systems.
  • Proficient in balancing air and water treatment systems in line with HVAC protocols.
  • Basic knowledge and experience in electrical systems, carpentry, plumbing and maintenance
  • Experience using hand tools, electrical tools, and various constructions equipment
  • Ability to read technical manuals and drawings
  • Customer and Personal Service
  • Very good communication and interpersonal skills
    To apply for this position, CLICK HERE!


Maintenance Technician – Full Time

Duties:

  • Performs general installations and repairs that do not require a specialized technician. Examples may include repairing drywall, roofs, windows floors, woodwork, doors, paint, insulation and other building fixtures.
  • Perform routine maintenance on facilities and equipment; such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.
  • Electrical assignments
    • Diagnoses electrical problems
    • Installs and repairs electrical components, equipment, or wiring.
  • Complete daily work assignments in a safe, timely, and accurate manner.
    • Analyze repairs requests and troubleshoot them.
    • Perform maintenance tasks based on pictures, blueprints, written descriptions and oral instructions from Supervisors.
  • Handle emergency maintenances and repair works.
  • Records type and cost of maintenance or repair work and documents repairs as needed to meet company policies
  • Maintain maintenance equipment, tools, and vehicles

Requirements:

  • High school diploma or GED
  • Years of Experience: 2-3 in Maintenance
  • Valid Driver’s license and meet company driving requirements
  • Basic knowledge of HVAC, plumbing, electrical, and carpentry
  • Experience using hand tools, electrical tools, and various constructions equipment
  • Ability to read technical manuals and drawings
  • Customer and Personal Service
  • Very good communication and interpersonal skills
    To apply for this position, CLICK HERE!

 

There are currently no job openings for this category. Please check back often for updates.

Human Resources

If you have questions regarding current openings, benefits, our application, or our company culture, we welcome you to reach out to our Director of Human Resources, Cara Major. She can be reached at: Cara@MatchboxRealty.com, or by calling (540) 434-5150 ext. 118.

Employment Verifications can be faxed to 540-434-3634 or emailed to Cara@MatchboxRealty.com.