What security deposit and fees are required?
We require security deposit and fees for every property that is leased. The security deposit and fees are usually equal to about one month’s rent but may be more or less depending upon the property. In no case, shall they exceed two month’s rent.
What do you do with my security deposit?
All security deposits are held in strict accordance with the Virginia Residential Landlord and Tenant Act (VRLTA) in an Escrow Account.
When is rent due?
Rent is due on the 1st of every month. Late fees will be assessed at 5 p.m. on the 5th day of every month, as per your Lease.
What do I have to pay prior to moving in?
You are responsible for paying the Security Deposit, Routine Systems Maintenance Fee, Key Fee, and First Month’s Rent prior to being issued your keys. If you are bringing an animal with you, you will also be responsible for paying animal rent, animal security deposit and the non-refundable animal fee.
Do I need Renters Insurance?
Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility.
Do you accept animals?
We accept animals on a case by case basis as determined by the owner of the property (many of our communities do NOT accept animals). If animals are allowed, all animals must be listed in the Animal Addendum. There is a one time non-refundable animal fee per pet and an additional animal deposit. Any damage caused by the animal is the responsibility of the resident(s). All animals must be registered and immunized in accordance with local ordinances. No animals can be tied on the property . Each tenant in the dwelling unit must agree that the animal may be on the premises before animal addendum is signed. Before falling in love with an animal at a shelter, check with your Property Manager—there are weight limits and Matchbox has a limit on the number of animals per home.
What are the deposit/fees/rent if an animal is approved by Matchbox?
If your animal is approved to live in a property managed by Matchbox, you will be expected to pay the animal deposit of at least $200, a non-refundable fee of at least $200 and a monthly animal rent of $35-$50 depending on the size of the animal.
How do I turn on utilities?
The resident is responsible for placing all utilities in their name and pay all utility bills due for services to the premises for which resident is responsible (unless otherwise agreed to in the lease). At the termination of the lease, the resident is responsible for having all utilities services disconnected. If you are a JMU student, we recommend contacting JMU’s Utility Deposit Assistance Program PRIOR to contacting utility companies. Most utility providers will only put an account in one person’s name. Please work this out with your roommates. It is a requirement that utilities must be on for the entirety of the lease. They must not be turned off even if you move out early.
How can I pay rent to Matchbox Realty after I move in?
Once your account is created you can login to your account and make an electronic payment online or you can mail your checks to:
PO BOX 222312
CHANTILLY, VA 20153-2312