Prospective Residents Resources

FAQs- The Application Process

Any person over the age of 18 must fill out an application. To complete an application, select Apply Now. Applicants must then either be approved and self-qualify, or obtain a Guarantor.

Each adult (person over 18 years of age) planning to occupy the home must fill out an application. When a Guarantor is needed, they must also complete an application.

Any person over the age of 18 who resides in the home must be listed on the Lease to have a legal right to occupy the home. We must verify the suitability of everyone on the Lease through the application process.

We strive to provide mutual accountability and responsibility for the benefit of our residents. It’s imperative that ALL our residents fully understand and acknowledge our pet and animal-related policies. We use a third-party service, PetScreening, to ensure all applicants understand how to adhere to the property’s pet and animal policies, even if you do not have a pet or animal. This ensures we have formalized pet and animal-related policy acknowledgments and more accurate records to create greater mutual accountability. Please see these instructions on making a PetScreening profile.

A guarantor is required by any tenant, student or non-student, if you do not meet the necessary Tenant Selection Criteria. A guarantor accepts responsibility for your lease obligations in the event you are unable to do so.

The guarantor does not need to be related to you. If you do not have a guarantor, please reach out to one of our Portfolio Managers about theguarantors.com, where you can apply for a third-party guarantor.

Please view a sample of our Guarantor Form.

When completing the tenant application, you will be asked to provide the contact information for your guarantor. When your application has been fully submitted, the guarantor will receive a link to the email you provided that will allow them to complete their application. In order for their application to be fully submitted, they must finish and submit the application payment.

Using the provided link will attach their application directly to your account, provide them with their own login to your account, and allow us to complete all the necessary screening and, once approved, paperwork.

Please see our Guarantor Application Instructions email for some helpful information on accessing the guarantor application.

Our application fee is $50.00 (Non-refundable) per applicant. This fee is applicable to prospective tenants and guarantors.

Yes, however we will require you to secure a suitable person to guaranty the lease. You may not be a Guarantor to your own Lease, nor may a roommate guaranty your Lease.

View a sample of our Guarantor Form.

We must evaluate the credit-worthiness of all involved in our leasing process. The guarantor’s credit must be satisfactory and source of funds must be approximately five times the monthly rent. They must also be over 18 years of age and live within the United States.

Yes. This fee covers each individual associated with the leasing process. Every person over the age of 18 will need to pay the application fee. Guarantors are required to sign as a participant to the lease along with the tenants that intend to occupy the unit. A full credit check is performed on each and every applicant, including guarantors.

First and foremost, we operate in strict compliance with all Fair Housing Guidelines. After receiving an application we investigate rental / ownership history, credit report, criminal report and source of funds verification along with other Tenant Selection Criteria. If you are interested in seeing these criteria, please inquire.

Typically, we require the monthly source of funds of applicants to be three times the lease payments. For a guarantor it must be five times.

Typically, once we have all pertinent information required (including the non-refundable Application Fee) we can fully process your application within 3 business days.

We will contact you, as soon as possible, to let you know that you have been approved. If you have not heard from us, please reach out about your application status at info@matchboxrealty.com. When notified, you should then immediately schedule an appointment to sign your Lease. A unit is not marked unavailable until the lease is signed.

All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application, we are required to select the highest rated application.

In the event your application is denied, we make every effort to contact you promptly regarding the denial and any steps that might be available to you.