Office Hours
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Note: Hours may vary by department.
When inclement or winter weather events occur, our office opens as soon as safely possible.
Holiday Closures
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Friday following Thanksgiving
- Christmas Eve
- Christmas Day
- New Years Eve
After hours emergency help is available during all closures. Call our main line and follow prompts for after-hours assistance.
Our Office Address
Matchbox Realty Office
202 North Liberty Street, Suite 101
Harrisonburg, VA 22802
Google Maps
Schedule a Visit
Someone from the Matchbox staff will be happy to assist you with any questions you may have. If you plan to visit the office to address a specific issue, it’s advisable to schedule an appointment with your Portfolio Manager. If you come in without an appointment, the person who could most easily assist you may be out of the office addressing Maintenance Issues, Inspections, Move-Ins or Move-Outs, or may have meetings or phone calls that leave them unavailable.
Tenants can reach out to their Portfolio Manager directly through the Tenant WebAccess Portal or check out Our Team to see all of our staff and their contact information.
Payment Mailing Address
Mail checks to:
Matchbox Realty
PO Box 222312
Chantilly, VA 20153-2312
Checks processed by Chantilly Lockbox are fee-free and have no associated processing fees.
Personal Check/Money Order/Cashier’s Check are accepted at the Matchbox office (Harrisonburg, VA) where a $10.00 administrative fee will be applied for processing payment. Check processing in our office may take up to 5 business days. For more information visit Making Payments.
