{"id":79626,"date":"2020-05-13T02:26:55","date_gmt":"2020-05-13T02:26:55","guid":{"rendered":"http:\/\/matchboxrealty.com\/residential\/?page_id=79626"},"modified":"2025-11-05T17:44:08","modified_gmt":"2025-11-05T21:44:08","slug":"application-info","status":"publish","type":"page","link":"https:\/\/matchboxrealty.com\/residential\/prospective-residents\/application-info\/","title":{"rendered":"FAQs – The Application Process"},"content":{"rendered":"
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\r\n \t\t\t\tWhat do I do if I am ready to lease a home through MatchboxRealty.com? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Any person over the age of 18 must fill out an application. To complete an application, select Apply Now.<\/a>\u00a0Applicants must then either be approved and self-qualify, or obtain a Guarantor.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWho must fill out an application? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Each adult (person over 18 years of age) planning to occupy the home must fill out an application. When a Guarantor is needed, they must also complete an application.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhy must all adults fill out an application? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Any person over the age of 18 who resides in the home must be listed on the Lease to have a legal right to occupy the home. We must verify the suitability of everyone on the Lease through the application process.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhy do I need to complete a PetScreening Profile? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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We strive to provide mutual accountability and responsibility for the benefit of our residents. It\u2019s imperative that ALL our residents fully understand and acknowledge our pet and animal-related policies. We use a third-party service, PetScreening, to ensure all applicants understand how to adhere to the property’s pet and animal policies, even if you do not have a pet or animal. This ensures we have formalized pet and animal-related policy acknowledgments and more accurate records to create greater mutual accountability. Please see these instructions<\/a> on making a PetScreening profile.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhat is a Guarantor? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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A guarantor is required by any tenant, student or non-student, if you do not meet the necessary Tenant Selection Criteria. A guarantor accepts responsibility for your lease obligations in the event you are unable to do so.<\/p>\n

The guarantor does not need to be related to you. If you do not have a guarantor, please reach out to one of our Portfolio Managers about theguarantors.com<\/a>, where you can apply for a third-party guarantor.<\/p>\n

Please view a sample of our Guarantor Form<\/a>.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tHow can my guarantor apply? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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When completing the tenant application, you will be asked to provide the contact information for your guarantor. When your application has been fully submitted, the guarantor will receive a link to the email you provided that will allow them to complete their application. In order for their application to be fully submitted, they must finish and submit the application payment.<\/p>\n

Using the provided link will attach their application directly to your account, provide them with their own login to your account, and allow us to complete all the necessary screening and, once approved, paperwork.<\/p>\n

Please see our Guarantor Application Instructions<\/a> email for some helpful information on accessing the guarantor application.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhat is your application fee? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Our application fee is $50.00 (Non-refundable) per applicant. This fee is applicable to prospective tenants and guarantors.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tI am a student or do not have enough income to qualify for a property, can I still lease one of your properties? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Yes, however we will require you to secure a suitable person to guaranty the lease. You may not be a Guarantor to your own Lease, nor may a roommate guaranty your Lease.<\/p>\n

View a sample of our Guarantor Form<\/a>.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhy does my guarantor have to fill out an application? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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We must evaluate the credit-worthiness of all involved in our leasing process. The guarantor\u2019s credit must be satisfactory and source of funds must be approximately five times the monthly rent. They must also be over 18 years of age and live within the United States.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tDoes my guarantor have to pay the application fee? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Yes. This fee covers each individual associated with the leasing process. Every person over the age of 18 will need to pay the application fee. Guarantors are required to sign as a participant to the lease along with the tenants that intend to occupy the unit. A full credit check is performed on each and every applicant, including guarantors.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhere is my guarantor application? How do I return to an in-progress application? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Help Logging in to a Guarantor Application<\/strong>
\nIf the person whose lease you will guarantee provided your contact information within their tenant application, you should have received a secure, single-use link via email to access your Guarantor application. This link was only valid the first time it was used to create your account.\u00a0 If, when you use that link, you see the error: \u201cThe link you used is no longer valid. If you need assistance with your account, please contact your property manager,\u201d try signing in using the Tenant WebACCESS Portal<\/a> by selecting the “Existing Account” option.<\/p>\n

If you were asked to apply as a guarantor after the person whose lease you will guarantee submitted their property application or signed their lease, or your link has expired, you need to create a new account. Open the Tenant WebACCESS Portal<\/a>. Select \u201cNew Account.\u201d From the dropdown list, choose \u201cGuarantor Application\u201d (do not select your guarantee\u2019s property). Enter your contact information and click “Sign Up.” You will receive a confirmation email with a new secure link to access an electronic application.<\/p>\n

Technical Difficulty Logging into Your In-Progress Application?<\/strong><\/p>\n

Many issues are caused by browser settings. Try using a different browser such as Chrome, Chrome Incognito mode, Safari, or Firefox. If you switch browsers or devices, you can return to your application by going to MatchboxRealty.com > Apply Now > Apply for house or to be a Guarantor > Choose Log into Existing Account > use your email and password.<\/p>\n

You can also adjust pop-up settings within your chosen browser by going to settings and searching \u201cpop up\u201d to quickly access options. Allow pop-ups or redirects for MatchboxRealty.com.<\/p>\n

If you are using a mobile device, sometimes using the Google Search app instead of a browser can fix the issue. To return to your application using the app: open Google Search App > search Matchbox Realty > go to site > select the three red horizontal lines in the upper right corner > tap Apply for housing or to be a guarantor > choose Log into Existing Account > use your email and password.<\/p>\n

Please note that some protected devices, like work computers, may have extra protections and limitations that interfere with pop-ups and cause issues. Try using a personal device.<\/p>\n

If you’re still unable to access your in-progress application, please contact us at info@MatchboxRealty.com<\/a> for assistance. <\/strong><\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhat factors do you use in determining if my application is approved? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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First and foremost, we operate in strict compliance with all Fair Housing Guidelines. After receiving an application we investigate rental \/ ownership history, credit report, criminal report and source of funds verification along with other Tenant Selection Criteria. If you are interested in seeing these criteria, please inquire.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tHow much income\/credit do I need to qualify? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Typically, we require the monthly source of funds of applicants to be three times the lease payments. For a guarantor it must be five times.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tHow long does it take to process my application? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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Typically, once we have all pertinent information required (including the non-refundable Application Fee) we can fully process your application within 3 business days.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tAfter my application is approved, what do I do? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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We will contact you, as soon as possible, to let you know that you have been approved. If you have not heard from us, please reach out about your application status at info@matchboxrealty.com<\/a>. When notified, you should then immediately schedule an appointment to sign your Lease. A unit is not marked unavailable until the lease is signed<\/strong>.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhat happens if more than one application is submitted for the property that I applied for? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application, we are required to select the highest rated application.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t \t

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\r\n \t\t\t\tWhat if my application is denied? \t\t\t<\/h5>\r\n \t\t<\/div>\r\n\r\n \t\t
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In the event your application is denied, we make every effort to contact you promptly regarding the denial and any steps that might be available to you.<\/p>\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t<\/div>\r\n \t <\/div>\r\n\t\r\n \r\n<\/section>","protected":false},"excerpt":{"rendered":"

[…]<\/p>\n

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